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Returns are accepted when postmarked within 30 days after your package has been delivered to you. Returns must be received in original unused condition. We kindly ask that you first email or call to obtain a return authorization number (RA #) before mailing the return, which allows us to better process returns and exchanges. All tags, cards, and/or pouches must be included with your return. The RA number should be clearly be written on the outside of your package, or it may be refused. No returns will be accepted past 30 days after the date of delivery. Unauthorized returns will be sent back at your expense. 

All items are inspected prior to shipping to ensure it is in brand new, quality condition. We do the same upon return. We cannot accept any return that is in used and/or worn condition.

Shipping charges are non-refundable. If you are ever in doubt of an item, please send an email prior to buying to avoid costly returns and disappointing purchases.
We recommend shipping items back insured as we cannot be responsible for lost/damaged packages.  A good rule of thumb is to gently shake your package - if it is packaged well, there should be no jiggling.

Contact Mary at 480.427.2332 between 8AM and 8PM (Arizona), seven days a week for return authorization and the address. You may also e-mail questions to